3/25/2014

Telematics Poised to Spread in Commercial Fleets

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Long-haul truck fleet operators have been using telematics for 20 years to track and coordinate truck movements.

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Long-haul truck fleet operators have been using telematics for 20 years to track and coordinate truck movements. But now service vehicles, taxi fleets, municipal buses, local delivery vans and other non-trucking commercial fleets are jumping into telematics for similar reasons: to maximize efficiency and improve customer service.

London-based ABI Research predicts the number of connected trucks in this new sector will equal those in traditional long-haul trucking by the end of 2014. In another five years they will dominate the commercial fleet telematics market with some 50 million vehicles worldwide.

ABI notes that telematic solutions can address the biggest customer complaint about service vehicles: their inability to arrive at appointments on time. The researchers add that the technology can improve safety and security in construction and mining operations and help municipalities track everything from snow plowing streets to picking up garbage.

The firm's semi-annual update comes form ABI's Commercial Vehicle Telematics Research Service, which compiles data on hardware shipments, hardware revenue, system users, subscribers and service revenues in the commercial telematics sector.